An Introduction
This is an overview of the MSP training series.
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Advanced use of Outlook on the web
This is an advanced training lesson for Outlook on the web as a follow up to our introductory video.
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How to request support
We discuss how to request support, what process to follow, and checking the status of existing support requests.
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Detecting phishing emails
If you receive a phishing email, what do you do. We talk about reporting email, quarantining email, and having a false sense of security about your email in this video.
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Using a password manager
In this video, we cover the Keeper Security password manager and the steps involved in setup as well as generating new passwords.
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Using the Keeper Security password manager.
Microsoft Bookings
This little known tool from Microsoft helps you book meetings and schedule appointments more efficiently.
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Using Outlook on the web
In this video we discuss the Outlook for web version of Outlook and touch on the basic features.
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Resetting your password
How do you reset your password for Office 365 and setup multi-factor authentication? This video teaches you how.
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Basics of Sharepoint
In this video, we talk about the Sharepoint basics and cover topics ranging from site libraries to navigation to sharing and searching.
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Office 365 security basics
This video covers the Office 365 security score, conditional access, and some best practices you can put in place.
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Microsoft Teams
How does Microsoft Teams relate to internal office communications? This video covers the basics for internal communications and online meetings via Team.
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